Refund policy
Returns & Exchanges
At Sprinklelicious, we want every girl to love her sparkle! ✨ We understand that sometimes a size or style may not work out, so we offer returns and exchanges on eligible merchandise.
7-Day Return Policy
Returns must be requested within 7 days of the date your order is marked delivered by the shipping carrier.
To be eligible for a return or exchange, merchandise must be:
- Unworn and unused
- Unwashed
- Free of stains, odors, makeup, pet hair, or other signs of wear
- In its original condition
- Returned with all original tags attached
Items that do not meet these requirements may be refused and returned to the customer.
Approved returns will be refunded to the original form of payment. Original shipping charges are non-refundable.
Customers are responsible for return shipping costs unless the item received was incorrect, damaged, or defective due to an error by Sprinklelicious.
Exchanges
Need a different size? We’re happy to accept eligible size exchanges within the 7-day return period, subject to availability.
Because Sprinklelicious styles may be produced in limited quantities, we cannot guarantee that your preferred replacement size will still be available.
Final Sale Items
Clearance, personalized/customized merchandise, gift cards, and items specifically marked FINAL SALE cannot be returned or exchanged.
Shipping & Carrier Responsibility
Please carefully review your shipping address before completing your purchase.
Once an order has been shipped and accepted by the shipping carrier, delivery is handled by the carrier. Sprinklelicious is not responsible for carrier delays, lost or stolen packages, or packages that are misdirected or incorrectly delivered by the shipping carrier.
If tracking shows your package as delivered but you have not received it, or if your package is delayed, lost, stolen, or misdirected while in the carrier’s possession, please contact the shipping carrier directly to begin an investigation or claim.
If an order is returned to Sprinklelicious because the customer provided an incorrect or incomplete shipping address, additional shipping charges may apply to have the package shipped again.
If Sprinklelicious made an error with your order or shipping information, please contact us so we can make it right.
Damaged or Incorrect Items
Please inspect your order as soon as it arrives. If you receive an incorrect, damaged, or defective item, contact Sprinklelicious within 7 days of delivery and include your order number and photos of the item.
We’ll review the issue and work with you on an appropriate replacement or resolution. Contact info@sprinklelicious.com
A Little Sprinkle of Thanks 💕
Thank you for shopping Sprinklelicious and supporting our growing brand. We appreciate you trusting us to add a little extra sparkle to her closet!